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Uptown Charlotte
Pet Sitting

Your pets deserve personalized attention and you need peace of mind. Charlotte City Pets takes care of both by prioritizing safety, comfort, reassurance, and fun! Plus, staying home means less hassle for you (no scheduled drop offs or pickups) and you gain the added security of a trusted professional keeping an eye on your home while you're away.

Charlotte City Pets service area map

PET SITTING SERVICES

30-MIN PET VISIT: $28

  • Pet routines remain consistent

  • Fresh food, water, and extra TLC

  • Walks and playtime

  • Administering oral medication

  • Plant watering and mail/package retrieval

  • Companionship & enrichment

  • Visit report with photos

FEE INCLUDES UP TO 2 CATS, ANYTIME BETWEEN 7am – 9pm

30-min Pet Visit

45-MIN PET VISIT: $36

45-min Pet Visit

FEE INCLUDES UP TO 2 CATS, ANYTIME BETWEEN 7am – 9pm

  • Perfect for multi-pet households with unique feeding instructions, high energy dogs needing longer walks, and cats that love to play.

  • Pet routines remain consistent

  • Fresh food, water, and litter box scooping
  • Walks and playtime
  • Administering oral medication

  • Plant watering and mail/package retrieval

  • Companionship & enrichment

  • Visit report with photos

TUCK-IN SERVICE: $90

Tuck-In Service

FEE INCLUDES UP TO 2 CATS,

FROM 6–9pm + 30-min BREAKFAST WALK

  • For the dog needing extra TLC

  • Evening begins with dinner and a walk

  • Evening playtime and a bedtime potty break

  • Early morning visit with breakfast and a walk

  • Fresh food, water, and litter box scooping

  • Administering oral medication

  • Plant watering and mail/package retrieval

  • Companionship & enrichment

  • Visit report with photos

front door with wreath

20-MIN HOME CHECK: $23

20-Min Home Check (no pets)

CARE FOR YOUR RESIDENCE

ANYTIME BETWEEN 8am – 5pm

  • Water plants

  • Check doors and windows

  • Adjust lights and blinds

  • Collect mail and packages

  • Curb trash

  • Other requested services

PS Tuck-In Service
PS Home Check

ADDITIONAL INFORMATION

SCHEDULING

  • Communication through the app is preferred. All service requests, including changes and cancellations, will receive a timely response via the Charlotte City Pets portal.
  • Second best option is to email info@charlottecitypets.com.
  • Third option is to call Maureen at (980) 337-0607.
  • Service requests via text carry a high risk of being overlooked and cannot be accepted.

VISIT MINIMUM

  • Charlotte City Pets requires new clients to schedule a minimum of three (3) pet care visits.
  • Minimum requirement is two visits per day for dogs.
  • Please reach out to info@charlottecitypets.com to see if we can make your unique situation work.

HOME ACCESS

  • To begin working with Charlotte City Pets, one full set of tested keys (and/or fob) will be required. All are uniquely coded and kept in a secure lockbox. ( A system that worked without issue for decades of pet care in Philly.)

  • Keys/fob are usually collected during the Meet & Greet.

  • If keys cannot be made available, one full set of working keys/fob must be kept in a lockbox at your residence.

  • Charlotte City Pets can leave behind your keys/fob at the end of the last scheduled visit. There is an additional fee to pick up the keys/fob before the start of the next engagement.

  • Residents of multi-family buildings are solely responsible for ensuring their apartment home can be accessed for scheduled pet care.

  • Return of keys/fob for discontinued service is complimentary.

TUCK-IN SERVICE

  • Existing clients receive priority.

  • Daytime services are additional.

  • Evening timetable is somewhat flexible depending on time of year.

HOME CHECK (no pets)

  • Service is limited to existing clients.

ADDITIONAL FEES

  • Additional pets: $5/dog/visit, $3/cat/visit.

  • Additional Time: $5 extra/every additional 10 mins.

  • Holiday Surcharge: $5 extra/visit on Charlotte City Pets holiday dates. Tuck-in service is $20 extra/visit.

  • A $25 fee will be charged for any additional consultations.

LATE REQUESTS & CANCELLATIONS

  • Late requests will be charged a $10 late fee.

  • Cancel at least 24 hours ahead with no charge.

  • Late cancellations incur the full visit fee.

FURTHER DETAILS

  • All clients have access to a secure, personalized portal for scheduling, cancelling, making payments, and providing your pet’s specific care needs.

  • Charlotte City Pets makes every effort to arrive the same time every day during the pet care assignment. "Anytime" visits refer to busy periods that may require Charlotte City Pets to adjust arrival times.

Complimentary Services

  • Belly Rubs & Snuggles

  • Adjusting Window Coverings

  • Rotating Lights

  • Curbing Trash & Recycling

  • Home Security Check

  • Disposing Visit Waste

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